Refund policy

 

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Items must be unworn, unused, and in their original condition.

  • Jewelry must be returned in its original packaging.

  • Proof of purchase or an order number is required.

To request a return, please contact us through our website's Contact page with your order number and reason for return.

Please do not send items back without contacting us first.

Return Shipping

Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returns lost in transit.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your jewelry arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photographs of the issue.

We'll review the situation and arrange an appropriate replacement or refund at no additional cost.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days of approval.

Please note that your bank or card provider may require additional time to process and post the refund.

Exchanges

We do not currently offer direct exchanges.

If you'd like a different item, please return your original purchase in accordance with this policy and place a new order.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Items marked as final sale

Questions?

For questions regarding returns, refunds, or your order, please reach out through our website's Contact page.